MANG-IT.AU1
Managing Information Technology
Build real-world skills to lead IT teams, manage technology projects, and drive business impact with this hands-on information technology management course.
- Practice in 11 Hands-On Labs — nothing to install
- 12 Interactive Lessons and 90 topics mapped to the official exam objectives
Intermediate Self-paced · 1 year access
11 Hands-On LiveLabs
Practice real IT tasks in guided environments.
- Real environments
- Auto-graded
- No installation
01 / Skills you'll get
What you will be able to do
Are you ready to take control of your IT career but struggling to manage complex tech projects?
This information technology management course focuses on your skill development. You’ll gain hands-on experience in leading IT teams, managing projects efficiently, and driving business success. By the end of the course, you’ll be familiar with the real challenges of IT management project lifecycle.
Aspiring tech leaders, people looking to upskill, this IT management course is for everyone. With easy to apply, practical tools, you will be the one who drives results in your organization.
Complete the course, earn your certificate, and step into the role of a confident IT leader ready to make an impact.
Course Highlights
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12 Structured Lessons Comprehensive coverage of core course objectives
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11 Hands-On LiveLabs Interactive guided scenarios with instant evaluation
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1 Year Full Access Self-paced learning accessible anytime on all devices
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
12 Interactive Lessons · 90 topics01 Preface 1 topics +
- Acronyms Used in the Course
02 Introduction +
03 IT Areas and Functions 2 topics · 1 LiveLab +
- Projects vs. Operations, Strategy vs. Operations
- Systems, Processes and People
1 LiveLab in this lesson — see the labs panel →
04 Organization and Human Resources 1 topics · 1 LiveLab +
- Introduction
1 LiveLab in this lesson — see the labs panel →
05 Managing Operations 10 topics · 1 LiveLab +
- Information Technology Service Management
- IT Services Lifecycle
- Planning and Design Phase
- Release Phase
- Maintenance Phase
- Retirement Phase
- IT Strategy
- Continual Service Improvement
- References
- Further Reading
1 LiveLab in this lesson — see the labs panel →
06 Managing Projects 9 topics · 3 LiveLab +
- Project Management Principles
- Project Documentation
- FRICEW
- Implementation Strategy
- Testing
- Test Automation
- People Change Management
- References
- Further Reading
3 LiveLab in this lesson — see the labs panel →
07 Cut-over into Operations 9 topics · 1 LiveLab +
- Introduction
- Backup and Restore Procedures
- Release Management Procedures
- Business Process
- Data Migration
- Cut-Over of Transactions and Data Quality
- Interfaces
- Support Strategies and Structures
- Further Reading
1 LiveLab in this lesson — see the labs panel →
08 Project Governance 21 topics · 1 LiveLab +
- Introduction
- Overall IT Governance
- Project Governance and Operations Governance
- Project Monitoring and Control
- Project Team Roles and Responsibilities
- Communication Management
- Scope Management (Including Change Requests)
- Risk Management
- Asset Management
- Release Management
- Infrastructure Capacity Management
- Request Management for Projects
- Code Development Guidelines
- Test Guidelines
- Training Guidelines
- Backup and Recovery Guidelines
- Pre-go Live Guidelines
- Post-implementation Support Policy
- Service Desk Usage Policy
- Security Guidelines
- Further Reading
1 LiveLab in this lesson — see the labs panel →
09 Agile Project Management 8 topics · 1 LiveLab +
- Introduction to Agile and Basic Concepts
- Basic Components
- Scrum Project Monitoring
- Minimum Viable Product Release and Closing
- Scope-Cost-Quality-Time Dimensions
- DevOps and DevSecOps
- References
- Further Reading
1 LiveLab in this lesson — see the labs panel →
10 IT Portfolio Management 8 topics · 1 LiveLab +
- Introduction
- Portfolio Planning and Design
- Portfolio Assessment and Communicating
- Portfolio Rebalancing
- Portfolio Governance
- Portfolio Monitoring and Control
- Reference
- Further Reading
1 LiveLab in this lesson — see the labs panel →
11 IT Security 20 topics · 1 LiveLab +
- Scope of IT Security
- Policy and Its Relevance
- CIA Triad
- Security as a Process
- Identity Management
- The Perimeter
- IPS
- Web Application Firewall (WAF)
- Patching
- Hardening
- Baselining and Baseline Configurations
- Proper Use of Admin Accounts
- Defense in Depth
- Backups
- Secure Coding Practices
- Security Awareness
- Incidence Response
- The Convergence of IT and OT
- Conclusions
- References
1 LiveLab in this lesson — see the labs panel →
12 Sample Terms of Reference (TOR):VM (Virtual Machine) Backup Solution 1 topics +
- Annex: List of Functional Requirements
Hands-On Labs Our edge
11 LiveLabs- Aligning Projects, Operations, and Strategy
- Identifying Key IT Roles in Functional Organizations
- Exploring IT Service Management Practices
- Calculating CPI, EAC, and VAC Values
- Calculating ES, EF, LS, and LF Values
- Calculating SPI and CPI Values
- Aligning System Transition Practices for Startup Success
- Aligning IT Governance with Operations through Testing and Training
- Aligning Agile Practices with DevOps
- Managing Project Portfolio
- Integrating IT Security into Every Aspect of an Organization
03 / FAQs
Questions before you start
Which course is best for IT management?+
What is the role of an IT manager?+
What is the best IT career without coding?+
Keep going
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- 1 year of full access
- 11 LiveLab included
- Certificate of completion