CTU-AI355.AA1

Prompt Engineering for Insight, Diagnosis, and Innovation

  • Practice in 35 Hands-On Labs — nothing to install
  • 5 Interactive Lessons and 114 topics mapped to the official exam objectives

Self-paced ยท 1 year access

35 Hands-On LiveLabs

Practice real IT tasks in guided environments.

  • Real environments
  • Auto-graded
  • No installation
5Interactive Lessons
114Topics
35LiveLab
80Flashcards
80Glossary of terms

01 / Lessons & labs

See exactly what you will learn and practice

Download outline (PDF)

Lessons

5 Interactive Lessons · 114 topics
01 Crafting Effective Prompts for Business Analysis and Problem-Solving 25 topics · 8 LiveLab
  • What Is a Prompt Ecosystem?
  • How Prompts Influence AI Outcomes?
  • Anatomy of a Prompt
  • Types of Prompt Structures
  • Iteration, Refinement, and Constraints
  • Hands-On Lab (Type A): Build & Refine a High-Impact Prompt
  • Troubleshooting Prompt Issues
  • Hands-On Lab Exercise
  • Open-Ended vs. Closed-Ended Prompts
  • Exploratory Prompts
  • Multi-Modal Prompts
  • Contextual Prompts
  • Procedural and Chain Prompts
  • Adaptive Prompts (Dynamic State Prompts)
  • Hands-On Lab (Type B): Classify Prompt Types from Real Examples
  • Tokenization: Breaking Language Into Pieces
  • Embeddings: Turning Tokens Into Meaning
  • Attention: Where the Model Looks to Understand Context
  • Logits: How the Model Predicts the Next Token
  • How GPT Is Trained: Data, Compute, and Loss
  • Transfer Learning and Fine-Tuning
  • Fine-Tuning LLMs in the Enterprise
  • Comparing GPT With Earlier AI Models
  • Real-World Applications of GPT
  • Hands-On Lab (Type A): Visualizing Tokens & Attention

8 LiveLab in this lesson — see the labs panel →

02 Using Prompts to Uncover Root Causes and Generate Solutions 19 topics · 7 LiveLab
  • What Is a Token and Why Does it Matter?
  • Tokenization in the Real World
  • Token Limits, Cost, and Memory
  • Designing Effective Prompts Under Constraints
  • Case Study: GPT-4 Token Optimization
  • Hands-On Lab (Type B): Rewrite Long Prompts into Optimized Prompts
  • Why Syntax Changes Outputs?
  • The Role of Punctuation, Lists, and Sequencing
  • Meta-Prompting: Prompts About Prompts
  • Balancing Simplicity and Complexity
  • Efficient Prompts for Performance and Cost
  • Hands-On Lab (Type B): Syntax Optimization & Efficiency
  • Checklist: Syntax Best Practices
  • Why Generative Models Were Developed
  • Generative vs. Discriminative Models
  • Classical Generative Models
  • Autoregressive LLMs
  • Summary Diagram: Generative Model Family Tree
  • Hands-On Lab Exercise

7 LiveLab in this lesson — see the labs panel →

03 Building a Reusable Prompt Framework for Business Functions 29 topics · 7 LiveLab
  • Iterative Refinement
  • Prompt Chaining and Multi-Step Reasoning
  • Multi-Agent Orchestration with Prompts
  • Multi-Turn Conversation Strategies
  • Zero-Shot and Few-Shot Prompting
  • Prompt Tuning and Embeddings
  • Hands-On Lab (Type C): Build a Mini Multi-Step Prompt Workflow
  • OpenAI: ChatGPT, Playground, and API
  • Google Gemini, Microsoft Copilot, Anthropic Claude, and Meta LLaMA
  • HuggingFace and LangChain
  • Writing, Testing, and Debugging Prompts
  • Integration of Prompts Into Workflows and Automation
  • Hands-On Lab (Type B): Build a Simple Assistant in Playground
  • Content Generation Systems
  • Chatbots: The Most Common Applied Use Case
  • Customer Support Flows
  • Documentation Automation
  • Retrieval-Augmented Generation (RAG) Fundamentals
  • Interactive Querying Systems
  • Advanced Embeddings and Document Chunking
  • Multi-Modal Use Cases
  • Project: Build a Simple Real Chatbot Using Prompts
  • API Pricing and Token Economics
  • Reducing Cost via Better Prompt Design
  • Batch Prompting and Caching
  • Model Selection as a Cost Strategy
  • Cloud, Multi-Cloud, and On-Prem Considerations
  • LLMOps and Enterprise Deployment
  • Cost-Optimized Prompting Framework

7 LiveLab in this lesson — see the labs panel →

04 Ethical and Secure Use of Prompts Across Platforms 22 topics · 7 LiveLab
  • Fairness, Transparency, and Accountability in Prompting
  • Prompt-Induced Bias
  • Data Privacy Issues in Prompt Engineering
  • Avoiding Harmful Instructions
  • Case Studies
  • Ethical Prompting Checklist
  • National and International AI Laws
  • Intellectual Property (IP) in AI-Generated Content
  • Data Privacy and Security Requirements
  • Liability in AI Outputs
  • Governance of Prompt-Driven Systems
  • Testing, Monitoring, and Evaluation for LLM Systems
  • Risk Management and Compliance
  • Global AI Safety and Accountability Movement
  • Why Foundations Matter?
  • A Short History of Artificial Intelligence
  • Understanding Machine Learning: From Instructions to Experience
  • Deep Learning: How Neural Networks See Patterns
  • The Emergence of Generative AI
  • A Unified View: AI, ML, DL and Generative AI
  • Troubleshooting Misconceptions
  • Hands-On Lab Exercise

7 LiveLab in this lesson — see the labs panel →

05 Applying Prompt Engineering for Innovation and Continuous Improvement 19 topics · 6 LiveLab
  • Next-Generation Model Architectures (Beyond Transformers)
  • Multi-Agent Systems (Teams of AIs Working Together)
  • Personalized AI and Continuous Context Memory
  • AR/VR and Evolution of Prompt-based Interaction
  • AI for Social Good
  • Infographic: "What’s Coming After GPT-5?"
  • Define a Real Business Problem
  • Build a Prompt Framework
  • Implement Workflow and Iterations
  • Test Cross-Platform
  • Evaluate Ethics, Cost and Performance
  • Present the Solution
  • Why Transformers Solved Long-Range Dependencies
  • Self-Attention, Multi-Head Attention and Positional Encoding
  • Evolution of GPT
  • Breakthrough Models
  • Impact of scaling laws
  • Simplified Transformer Block Diagram
  • Hands-On Lab Exercise

6 LiveLab in this lesson — see the labs panel →

Hands-On Labs Our edge

35 LiveLabs
  • Building and Refining High-Impact Summarization Prompts
  • Creating Context-Aware Assistants
  • Designing Multi-Turn Conversations and Chaining Prompts with LLMs
  • Applying and Comparing Core Prompt Types
  • Building an Enterprise Multi-Modal AI Assistant
  • Understanding Tokenization in LLM
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  • 1 year of full access
  • 35 LiveLab included
  • Certificate of completion
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